1. Early booking:

• Book rooms as early as possible to ensure availability.

2. Purpose of use:

• The rooms must be used exclusively for the purposes specified in the booking, such as training and events.
• We don’t accept short-term bookings (1h/2h); the space is only intended for events and training sessions lasting at least 4 or 8 hours.
• Any change in purpose must be notified and approved in advance.

3. Hours of Use:

• Respect the timetable established in the booking: Start and finish the activities within the time booked.

4. Cleaning and Conservation

• Keep the rooms clean and in good condition during and after use.
• Report damage or problems immediately to the room manager.
• Additional charges may apply in the event of damage or extraordinary cleaning required.

5. Capacity and Configuration:

• Communicate and respect the maximum capacity of the room to ensure that the preparation of logistical services.

6. Equipment and Resources:

• Use the equipment available with care and switch it off after use.
• Additional costs may apply for the use of special equipment or technical services.

7. Technical support:

• The need for technical service from another company must be communicated to and confirmed by the reservations manager.
• The client is responsible for coordinating and requesting the necessary technical support for the event.
• Costs associated with technical support will be the responsibility of the customer.

8. Catering:

• The client is responsible for hiring and coordinating the catering service, if desired.
• Please confirm availability of catering space when booking.
• Costs associated with the catering service will be the responsibility of the client and must be dealt with directly by the service provider.

9. Responsibility:

• The organisers are responsible for ensuring that all participants comply with these rules.
• Any violation may result in the suspension of reservation privileges.

10. Cancellation of bookings:

• Cancellations must be notified up to 48 hours in advance (72 hours in advance for Auditorium bookings).
• Cancellation charges may apply according to established policies.